COVID-19
Update on the Coronavirus
As the COVID-19 pandemic continues to challenge our community and rapidly pushes us all to make unfamiliar adjustments, here at Kite’s Custom Cleaners we are striving to remain consistent and readily available to assist you while protecting the safety of our customers and team.
We have been closely monitoring and staying up to date on COVID-19 and recommendations from the CDC. Here is a list of steps that we are taking as a company and options that we have available to you as a customer:
We are encouraging our Customer Service Representatives to keep customer interaction to a minimum.
We would like to encourage our customers to use our Drive Thru facilities located at the following locations: Alta Mere, Camp Bowie, and Tanglewood.
We will be offering Curbside Service to those who request it. Simply call the store when you pull up and have your clothes ready in a bag and we will come out and get it.
Camp Bowie (817) 732-6031
Tanglewood (817) 923-7937
Alta Mere (817) 732-1419
Colleyville (817) 358-0039
VIP Bags are available to those who need one, making it easy for you to drop off your clothes at a drive thru window, in our lobby, or drop boxes located at Camp Bowie and Alta Mere.
We want to remind all of our customers that Kite’s does have Free Pickup & Delivery Service. Call (817) 732-1419 or click here for more information.
If you are feeling sick and currently have clothes at one of our locations, rest assured that your clothes will be held for you until you are able to retrieve them.
Dry Cleaning Safety Measure:
At this time our service is recommended by the CDC to properly clean and disinfect your garments.
The CDC has stated that the seasonal flu and other viruses are killed at temperatures over 167 degrees. Our dry cleaning and laundry processes are set above this temperature removing any bacteria or germs and should assist in killing the virus.
We are practicing social distancing, stressing 20 second hand washing for all staff, keeping staffing at minimum and keeping our production hours as short as possible.
Our employees have gloves and sanitizer available at all times.
We are disinfecting door knobs and counters frequently throughout the day and wiping down counters between each customer transaction.
We thank you for your cooperation and understanding. This is a good time for us all to reflect and help others in our community. Thank you for trusting Kite’s and supporting small business. This crisis will pass and hopefully we will all be more aware and thankful for what we have as a result.
Wishing you and your family health and safety,
-Gary Kite